Airlines Testimonials

RE: Ticket number 7382433232990 -7382433232991 -7382433232992
I have received my electronic ticket. Thank you for the great service – the on line chat was very helpful as well. ...

Penny Skilnik, University of Saskatchewan, Saskatoon, Canada

RE: Cancellation Reservation No. EDXJSS
Hi Mr. Nguyen. It was very very nice talking to you on the phone just now. As I mentioned to you on the phone just now, I deeply appreciate you can ...

Leong Siew Wei, Blk 61B Strathmore Ave #08-26, Singapore

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Home Fare Policy


Vietnam Airlines - Fare Policy

1. Date/Time change fee time periods

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date: 50USD

International Flights:

24 hours before ticketed flight date: 40USD

24 hours from ticketed flight date: 60USD no show + 30USD

2. Itinerary change fee

Passenger is to pay fare difference (new vs. current itinerary) plus itinerary change fee if applicable.

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date: 50USD

Combination fare: Highest change fee of all changed fare components applied.

International Flights:

24 hours before ticketed flight date: 40USD

24 hours from ticketed flight date: 60USD no show + 30USD

Combination fare: Highest change fee of all changed fare components applied.

3. Cancellation/Refund fee: We will colect 4% service charge plus following:

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date + NO SHOW: 50USD

Special fare: Ticket is non-refundable, non-changeable

Note: In some cases Vietnam Airlines applies surcharge. We will inform you case by case.

International Flights:

24 hours before ticketed flight date: 50USD if market fare & 60USD if soto fare

24 hours from ticketed flight date + NO SHOW: 75USD if market fare & No cancellation/refund applied for soto fare.

Note: After refund done, you will get your money in your card within 30-40 days subject to bank and card organization.

Note: In some cases VietnamAirlines.Travel applies surcharge. We will inform you case by case.

4. Children price

• Under 2 years: Price will be 10% of adult price

• From 2 to 12 years old (at the time of travel date): Price will be 75% of adult price