Airlines Testimonials

great service........
To the Payment and Ticketing Department I would like to confirm that we have received our E-tickets of Vietnam Airlines We booked 12 April flig ...

Aileen Pegg, 5 Vianen Close Mandurah WA, Australia

Vietnam Airlines - icket number 7382437422320 and 7382437422321
Thanks for the quick reply. We received the tickets. Can't wait to see beautiful vietnam! Regards, ...

Barbara Rajtar, Cesta v Log 25, Bistrica ob Dravi, Slovenia

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Home Fare Policy


Vietnam Airlines - Fare Policy

1. Date/Time change fee time periods

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date: 50USD

International Flights:

24 hours before ticketed flight date: 40USD

24 hours from ticketed flight date: 60USD no show + 30USD

2. Itinerary change fee

Passenger is to pay fare difference (new vs. current itinerary) plus itinerary change fee if applicable.

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date: 50USD

Combination fare: Highest change fee of all changed fare components applied.

International Flights:

24 hours before ticketed flight date: 40USD

24 hours from ticketed flight date: 60USD no show + 30USD

Combination fare: Highest change fee of all changed fare components applied.

3. Cancellation/Refund fee: We will colect 4% service charge plus following:

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date + NO SHOW: 50USD

Special fare: Ticket is non-refundable, non-changeable

Note: In some cases Vietnam Airlines applies surcharge. We will inform you case by case.

International Flights:

24 hours before ticketed flight date: 50USD if market fare & 60USD if soto fare

24 hours from ticketed flight date + NO SHOW: 75USD if market fare & No cancellation/refund applied for soto fare.

Note: After refund done, you will get your money in your card within 30-40 days subject to bank and card organization.

Note: In some cases VietnamAirlines.Travel applies surcharge. We will inform you case by case.

4. Children price

• Under 2 years: Price will be 10% of adult price

• From 2 to 12 years old (at the time of travel date): Price will be 75% of adult price