Airlines Testimonials

Compliment! Vietnam Airlines
I traveled through Vietnam recently and took several Vietnam flights using your Airlines and found your service to be reliable, friendly, helpful and ...

Nicole Smith, Brisbane, Australia

Vietnam Airlines: Your Booking PGAMVI For Pax: MS THORNE JESSICA ANNE, MS HALLIDAY CONAR TAYCE
Dear Pham Cong Thien Thank you very much for your speedy assistance. Much appreciated. We have decided to go for the 1600 flight on the 10th ...

Jessica Anne Thorne, 42/65 Riversdale Road, Hawthorn, Victoria, AU

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Home Fare Policy


Vietnam Airlines - Fare Policy

1. Date/Time change fee time periods

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date: 50USD

International Flights:

24 hours before ticketed flight date: 40USD

24 hours from ticketed flight date: 60USD no show + 30USD

2. Itinerary change fee

Passenger is to pay fare difference (new vs. current itinerary) plus itinerary change fee if applicable.

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date: 50USD

Combination fare: Highest change fee of all changed fare components applied.

International Flights:

24 hours before ticketed flight date: 40USD

24 hours from ticketed flight date: 60USD no show + 30USD

Combination fare: Highest change fee of all changed fare components applied.

3. Cancellation/Refund fee: We will colect 4% service charge plus following:

Flights in Vietnam:

24 hours before ticketed flight date: 30USD

24 hours from ticketed flight date + NO SHOW: 50USD

Special fare: Ticket is non-refundable, non-changeable

Note: In some cases Vietnam Airlines applies surcharge. We will inform you case by case.

International Flights:

24 hours before ticketed flight date: 50USD if market fare & 60USD if soto fare

24 hours from ticketed flight date + NO SHOW: 75USD if market fare & No cancellation/refund applied for soto fare.

Note: After refund done, you will get your money in your card within 30-40 days subject to bank and card organization.

Note: In some cases VietnamAirlines.Travel applies surcharge. We will inform you case by case.

4. Children price

• Under 2 years: Price will be 10% of adult price

• From 2 to 12 years old (at the time of travel date): Price will be 75% of adult price