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Ticket number 7382427891487 - 7382427891488Thank y
Thank you for your prompt service in issuing us tickets to fly from Ho Chi Minh City to Hue on Friday 24th February. ...

Colin and Karen Edwards Colin and Karen Edwards , 24 Stonewell Drive, Congresbury, Bristol BS49 5DW

Re: Ticket number 7382431216211 - 7382431216212 ( newly - changed etickets )
Hi thank you very much for all the trouble you took to ensure that i manage to save some money and book into the economy class i shall always reme ...

Dr Frances Penafort, 11/2 46200 PETALING JAYA SELANGOR MALAYSIA

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Help Center - Vietnam Airlines


+ I travel with infant in Vietnam Airlines flight, can I bring Infant’s carrying basket or bassinet?

Hand baggage

Yes. Infant's carrying basket or bassinet is for personal purposes, passenger can bring it during your travel with Vietnam Airlines. Those items are not packed in the hand baggage. They must be kept by passenger.
+ Does VNA accept passenger bringing Infant's carrying basket or bassinet?

Hand baggage

As regulations on hand baggage Vietnam Airlines, passenger can bring Infant's carrying basket or bassinet to the airplane. After you check in at the airport, the staff will keep it during the flight. In the plane, there is Infant's carrying basket service. For limit of baskets, the service is applied for infant from 14 days to below 2 years old and under 10kg of weight. Passenger need to order the service before flight.
+ Can I bring laptop in flight of VN Airlines? what other devices are allowed?

Hand baggage

VN Airlines offer all conditions for passenger to feel comfortable during the flight. Therefore, passenger can bring laptop to the aircraft to work or to avoid being broken when being carried as checked baggage. Besides, passenger can bring a small camera and/or a binoculars.
+ Does VNA allow to bring an umbrella or walking stick to the airplane?

Hand baggage

Yes, umbrella or walking stick is for personal purposes so passenger can bring to Vietnam Airlines flights. Those objects need to be kept by passenger.
+ Can I bring a wheel chair during my travel? Is it Vietnam Airlines hand baggage?

Hand baggage

Apart from free baggage allowance, passenger can bring a wheel chair in VN Airlines flight. It is not considered hand baggage. This must be kept by passenger.
+ Can I bring battery used for my personal devices in flight of VN Airline?

Hand baggage

Yes, if battery are used for personal devices as watch, camera, cell phone, laptop... The total number accepted is two, and must be kept by passenger or in hand baggage and the battery must be careful packed to avoid being short circuit.
+ I am a policeman, can I bring gun in flight of Vietnam Airline?

Hand baggage

VN Airlines accept passenger as policeman who have been assigned to travel on duty to bring firearms and cartridges, and those item should be carried in the checked baggage. These passengers are required to surrender such arms and cartridges to the airlines prior to boarding for handling in accordance with air transport regulations.
+ If having connecting flights between VNA and others, how about hand baggage regulation?

Hand baggage

VNA use international standards in band baggage. However, some other airlines have their own regulations on hand baggage. If passenger has connecting flights between the airline and other air carriers, you need to know about their regulations to follow when taking that flight.
+ How total weight of 1 piece of hand baggage in Vietnam Airlines flight?

Hand baggage

Each piece has weight no exceeding 7kg and sum of three dimensions not exceeding 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). If the hand baggage exceeds 7kg of weight and 115cm (56 x 36 x 23 cm or 22 x 14 x 9 inches) of sum of three dimensions, VNA refuses to transport it as hand baggage and will order passenger to change to checked baggage.
+ What is hand baggage as regulations of Vietnam Airlines?

Hand baggage

Vietnam Airlines regulates that hand baggage is the baggage passenger bring along during the flight. This baggage need to be taken by passenger.

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