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Home News Vietnam Airlines tips for delayed or canceled flights

Vietnam Airlines tips for delayed or canceled flights

After receiving the information about the delay or cancellation of Vietnam Air flights due to the rain and storm, passengers must update an accurate delayed time and expected time to be resumed. It's the best for passengers to contact the airline or ticket counters at airport to get the most accurate information. Do not listen to the information transmitted from the people without authority. After getting the information, you should note in the manual to remember exactly.


In case of Vietnam Airlines cancel flight, passengers need to get accurate information on alternative flights. Passengers should note the scheduled departure time, seat number, flight number and the relevant procedures (if any) to be transferred to alternative flights. With alternative flight or subsequent flight, the number of available seats is less so passengers have to update accurate information.

Vietnam Airlines Boeing 777-200ER

Delay and cancellation is caused mainly by weather. So, passengers have to update the weather information, especially rainy days through the airport, the press or smartphone. Updating weather information helps passengers predict when weather will be good and safe for flight departure and also help passengers to plan to move into hotels or stay in the airport.


Passengers can use mobile phone to log in, enter reservation code and book Vietnam Airlines eticket. If the information about the delayed/ canceled flights announced before checking in, passengers should pay attention to baggage and select the comfortable seat for themselves. If the information is informed after completing check-in with checked baggage, passengers should contact staff at check-in counters to know about the baggage situation.

Vietnam Airlines B777 – 200ER

Passengers can feel uncomfortable when their flight is delayed or canceled. They can walk in the airport, visit stalls, and explore the airport in the spare time. In addition, passengers should charge for phone, laptop or tablet to use if the weather continues to be rainy and storm. This is also the means for families and relatives to be able to communicate and update regularly the situation, avoid losing contact.


For delayed flights of Vietnam Airline, passengers traveling with children should pay attention to the meal of children. While waiting at the airport along with children, passengers should contact the airline staff for assistance. Or buy snacks at the airport as soon as possible to avoid out of stock. It is best for passengers to buy bread, instant foods in anticipation of delay or cancellation.


Delayed and canceled is that nobody wants, so many people still hold annoyance. However, depending on the weather or other circumstances, passengers should sympathize and be clam after receiving notification of the delay and cancellation.