Airlines Testimonials

Reservation's code: PMIHYP
Hi Dung Please do the refund back the canceled ticket and thanks a lot for your patient and all of your help for my Vietnam Airlines ticket.Everythi ...

Thi Haire, 5/63 Underwood Road Homebush, Australia

Re: Ticket number 7382424780502 7382424780503 7382424780504 7382424780532 7382424780533 7382424780534
Hi, thank you so much for your prompt serviceJust received my e-tickets! Very much looking forward to my trip now!! :) ...

Erin Yarnell, 3217 Lillian Pl. Fayetteville, NC 28306 US

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Home Privacy Policy


Privacy Policy


Www.VietnamAirlines.Travel respects your privacy and we are committed to protecting your personal information. This privacy policy sets out how VietnamAirlines.Travel uses and protects any information that you give VietnamAirlines.Travel when you use this website and how you can find out more about our privacy philosophy. This privacy statement discloses the privacy practices for this site, VietnamAirlines.Travel

Www.VietnamAirlines.Travel may change this policy from time to time by updating this page. Therefor, you should check this page regularly to ensure that you get all updates and are happy with any changes.

What we collect and how it is

We collect, hold and use your personal information only where you have given us your permission to do so. We collect this information through our websites, by e-mail, in person, by telephone, letter or facsimile. The type of the information that we collect will depend on the circumstances of collection and the type of services that you request from us. This information may include things like your name, address, date of birth, e-mail address, phone number, demographic information (postcode, preferences and interests) and other relevant information (surveys and/or offers). Our purposes are to obtain, respond to and manage feedback from visitors, contact visitors with information and updates as well as to improve the way VietnamAirlines.Travel content is presented to you. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you don’t provide some personal information we may not be able to provide you with the product or services you want.

When customers choose to purchase products or services from VietnamAirlines.Travel, we will collect their credit card details and other identifying information in order to process orders and provide customer service.

Security

The security of your personal information is important and we take reasonable steps to protect it. We are committed to ensuring that your information is secure. Personally identifiable information is stored on secure servers that are not publicly accessible in secure facilities. Our site regularly reviews security has security measures in place to protect the loss, misuse and alteration of the information under our control.

How we use cookies

When you access our website or use VietnamAirlines.Travel services, we may use “cookies”. "Cookies" are small pieces of information that a website sends to your computer's web browser while you are viewing a website. Cookies allow us to identify your computer but not you personally. We use these technologies to recognize you as a customer; help ensure your account security not to be compromised; improve the quality of our site; to keep track of your login name, passwords, and pages you have visited on the site; and to promote trust and safety across our sites and VietnamAirlines.Travel services.

You can set your web browser to refuse cookies. You can control cookies through your browser settings and other tools. However, but if you block our cookies, it may be more difficult (and maybe even impossible) to use the Services.

If you also receive our email marketing, we will tailor the information we send you unless to tell us not to. This means we may use information we hold and cookies to identify your individual web site search behaviour and preferences. This will enable us to send you more personalised and relevant communications. You will be given the opportunity on every communication to opt-out of this personalisation.

We collect information relating to customer trends and patterns and use cookies and software tools to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.

Links to other websites

Our website may contain links to and allow you to share content on, third party websites and services. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Information provided by you on our website is stored on secure servers that are not publicly accessible in secure facilities. Information is only accessed by authorised VietnamAirlines.Travel's employees or contractors. Credit/debit card details supplied by you to us are not stored on our database.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

We encourage you to tell us if you change your contact details. If you believe that that your personal information is incorrect or incomplete, please write to or email us as soon as possible by contacting us. We will endeavour to correct any personal information as soon as possible.

Website Disclaimer

The information contained in this website is for general information purposes only. We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfil your requests, or to cooperate in any legal investigation. Every effort is made to keep the website up and running smoothly. However, VietnamAirlines.Travel takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Changes to this Privacy Policy

Occasionally, we may change or update this privacy policy to allow vietnamairlinestickets.com to use or share your previously collected personal information in a materially different way. If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this site or by writing to us at the address set forth above.

Last Updated: June 20, 2014